At Tessvero Sales Store, we understand that timely delivery is crucial for our customers. Whether you’re gearing up for a tough job site or simply updating your casual wardrobe, we strive to ensure that your orders reach you as quickly and efficiently as possible. Here’s everything you need to know about our delivery process:
Shipping Options
We offer two main shipping options to cater to your needs:
- Standard Shipping: For those who need their items sooner, we use DHL or FedEx for standard shipping. Orders are typically processed within 1-2 business days, and delivery is expected within 10-15 business days after dispatch. The shipping fee for this option is $12.95.
- Free Shipping: For orders over $50, we offer free shipping via EMS. This option is perfect for those who are not in a rush and prefer a cost-effective solution. Delivery times for free shipping are typically 15-25 business days after dispatch.
Order Processing
Once you place an order, our team works diligently to process it within 1-2 business days. This includes picking, packing, and preparing your items for shipment. We take great care to ensure that your order is handled with the utmost attention to detail, so you receive exactly what you ordered in perfect condition.
International Shipping
We are proud to serve customers worldwide, with the exception of some remote areas in Asia and other regions. Our global reach ensures that no matter where you are, you can access our high-quality workwear and casual apparel. Please note that delivery times may vary depending on your location and customs processing.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery in real-time. If you have any questions or concerns about your order’s status, our customer service team is always here to assist you.
Returns and Exchanges
We stand by the quality of our products, but if for any reason you are not satisfied with your purchase, you can return it within 15 days of receiving your order. Please ensure that the items are in their original condition and packaging. For more details on our return policy, visit our Returns & Exchanges page.
Customer Support
Your satisfaction is our top priority. If you have any questions about delivery, returns, or anything else, our customer service team is just an email away. Reach out to us at [email protected], and we’ll be happy to assist you.
Thank you for choosing Tessvero Sales Store – where quality meets affordability, and every product is built to work as hard as you do.